Unmatched support and expertise
Mayden creates and supports state-of-the-art, flexible and secure cloud-based solutions for the healthcare sector.
We’re perhaps best known for iaptus: the patient management system used by 70% of the UK’s IAPT services, and we have over 20 years experience specialising in healthcare analytics. So you know you’re in good hands.
Over the past decade, we have become renowned for our high level of customer support as well as for our expertise in secure data hosting.
- meet the team
Expect an extraordinary level of service from Mayden.
We pride ourselves on providing excellent support to all of our customers. Whatever the question, no matter how big or small, we’re on the other end of the phone.
We closely monitor our levels of support to make sure we give our customers the best possible level of care.
Last quarter, 99% of our customers said they were “satisfied” or “very satisfied” with the level of support they received from Mayden.
Data security is what we do.
Mayden has over 10 years’ experience in dealing with and handling sensitive patient data and is trusted and accredited by the HSCIC to hold confidential NHS patient data on a secure network.
Data can be transferred to our network over N3, over the internet through our secure VPN gateway, or via NHS mail.
Chris M is the founder and managing director of Mayden. He has 21 years of experience in the healthcare industry, where he worked as a hospital manager and later as a management consultant specialising in information analysis and modelling.
Chris E is Mayden‘s director of operations and has been with the company since 2009. He has a background in mechanical engineering, and studied at postgraduate level at Cambridge University.
Coralie has a first class bachelors degree in cybernetics and control engineering as well as a masters degree in biomedical engineering. She has ten years’ experience in IT and software development.
Juliette is our in-house Tableau specialist. She has 20 years experience in health analytics, and has worked for NHS Trusts, a leading health management consultancy as a freelance analyst.
Alison is a director at Mayden and oversees organisational development, business development and marketing. Having started her working life as a graduate General Management Trainee in the NHS, she went on to hold a number of operational and strategic management positions in acute and community sectors before moving into management consultancy with one of the UK’s leading specialist healthcare consultancy firms.